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Terms of Use

Introduction

lo:live is an online platform for buying and selling space for promotional, brand and other experiential activity (the “Platform”). The Platform is operated by Location Live Limited (“Location Live” and “we”). These terms of use (the “Terms of Use”) apply to anyone accessing or using the Platform (“you”). You can access the Platform at https://locationlive.com/lolive.

Accepting these terms of use

By accessing or using any part of the Platform you accept these Terms of Use on behalf of yourself and your business.

If you operate a business as a sole trader, references in these Terms of Use to your business are references to you acting as a sole trader.

If you represent an organisation that does not operate as a business (for example, a charitable organisation), references in these Terms of Use to your business are references to such other organisation.

Registering as a client

You do not need an account to access the Platform but you need an account to access and use many of the services on the Platform. You can sign up to the Platform and create an account for your business at https://locationlive.com/registration.

By signing up, you are registering your business as our client and engaging us to search for space for promotional, brand and other experiential activity on behalf of your business. You represent to us that you have authority to register your business as our client.

License for users to access and use the platform

We grant you and your business a licence to access and use the Platform subject to these Terms of Use and any applicable law.

You agree not to download, reproduce, duplicate, copy or re-sell any part of the Platform.

Licence for clients to use platform content

If you are registered as a client, we grant your business a licence to export content made available on the Platform for the sole purpose of producing materials for specific promotional campaigns for which you intend to buy space on the Platform. When exporting content for any specific campaign, you agree to only export the content your business requires for that campaign, as you consider appropriate for the identified geographic scope and date range of that campaign. You agree not to export content for general use or to re-use content exported for a specific campaign.

If you are registered as a client or a location provider, you agree not to export, download, reproduce, duplicate, copy or re-sell any content available on the Platform other than in accordance with these Terms of Use and any applicable law.

Anti-circumvention

If you are registered as a client, you acknowledge that the Platform is only intended for your use if your business wants to buy space and you intend to book it on the Platform. You agree on behalf of yourself and your business that you or your business will not use the Platform to search for spaces and then circumvent the Platform by attempting to book outside the Platform.

If you are registered as a location provider, you agree not to circumvent the Platform by soliciting or encouraging clients on our Platform to make bookings outside the Platform.

Service availability

You can access and use the Platform 24 hours a day, 7 days a week, subject to any system downtime. System downtime is required for maintenance and development and might also occur if we suffer operational issues. We make no representation about system uptime.

Platform development

The Platform is provided on an “as is” basis at all times. We may develop or modify features over time. We make no representation about the continued availability of any feature.

Helpdesk

If you experience any technical problems accessing or using the Platform, please contact us via thecrew@locationlive.com. We aim to respond within 24 hours and we will use all reasonable efforts to solve your technical problem.

Keeping your account secure

You must keep your username and password secure and contact us if you discover or suspect any unauthorised use of your account or any account related to your business.

Suspending or closing your account

We may remove or reclaim a username if it violates any intellectual property rights or we do not in our sole discretion consider it to be an appropriate username.

We may suspend or close your account if you infringe these Terms of Use or access or use the Platform in any manner that we do not in our sole discretion consider to be acceptable.

To ask us to close your account, email thecrew@locationlive.com.

These Terms of Use terminate when we close your account.

Intellectual property rights

When you submit content to the Platform, you grant us a worldwide, non-exclusive, non-transferable and royalty-free licence to use the content on the Platform and in any advertising or promotional material for the Platform. You and your business indemnify us against any claims arising from any infringement of any third party intellectual property rights arising from your submission of content to the Platform.

We own or otherwise license all intellectual property rights in the Platform including (but not limited to) visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, and all other elements and components of the Platform. We reserve all of our rights in any intellectual property in the Platform.

Location Live and lo:live are trademarks of Location Live Limited. You agree not to use our trademarks without our prior consent.

Feedback

We welcome your feedback, ideas, proposals and suggestions for improving the Platform service. By sending us any information, you agree that: it doesn’t contain any confidential or proprietary information of third parties; we are under no obligation of confidentiality (express or implied) with respect to it; you assign all right, title and interest in and to it to us (even if you have designated it as confidential); and we are free to use it for any purpose on a free-of-charge basis.

Limitation of liability

We often help businesses listing spaces on the Platform create and submit listing information for their spaces but we are not responsible for any published listing information. Neither we nor any business listing a space guarantee the accuracy of the listing information and neither we nor any business listing a space are liable for any inaccuracies or omissions in the listing information.

We exclude all representations and warranties (express or implied) to the fullest extent permitted by law.

We do not accept liability in any circumstances (including negligence) for: any indirect or consequential loss or damage; any loss of business or capital, profit, reputation or goodwill; or any loss of data or programs contained in or controlled by a machine.

Our liability for breach of contract or negligence is otherwise limited to £10,000.

Our limitation of liability does not limit or exclude our liability for death or personal injury.

Events beyond our control

We shall have no liability for any breach of these Terms of Use caused by any event or circumstance beyond our reasonable control including (but not limited to): strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

No assignment

You or your business may not assign or transfer any rights to any other person without our prior written consent.

Waiver

If we waive any breach of these Terms of Use, this will not constitute a waiver of any other breach. No waiver is effective unless made in writing.

Severability

If any provision of these Terms of Use is invalid, unenforceable or in conflict with an applicable law, that provision is replaced with a provision which (as far as possible) accomplishes the original purpose of that provision and the remainder of these Terms of Use remain valid and enforceable.

Notices

You consent to us providing notices to you or your business by mail, email or system notification. You agree on behalf of yourself and your business that all agreements, notices, disclosures and other communications that we provide electronically satisfy any legal requirement that a communication be in writing.

Making changes to these terms of use

We may make changes to these Terms of Use at any time by updating this page. If a change reduces your or your business’ rights in a meaningful way, we will notify you or your business (as applicable) prior to the change taking effect. By continuing to access or use the Platform after any changes take effect you accept those changes on behalf of yourself and your business.

Accepting other terms

You accept our Privacy Policy on behalf of yourself and your business, available at https://locationlive.com/privacy.

You acknowledge our Cookie Notice on behalf of yourself and your business, available at https://locationlive.com/cookies.

Governing law

These Terms of Use and any non-contractual terms arising in connection with your access or use of any part of the Platform on behalf of yourself or your business are governed by and shall be construed in accordance with English law.

Disputes

We will try to resolve any disputes with you quickly and efficiently.

If you or your business want to take court proceedings against us, you agree on behalf of yourself and your business that you or your business (as applicable) will only do so in the courts of England and Wales. If your or your business’ circumstances entitle you or your business to rely on any legislation intended to enable you or your business to take court proceedings in the United States, you agree on behalf of yourself and your business that you or your business (as applicable) will only take court proceedings in the courts of England and Wales or the State of California.

Last update to these terms of use

These Terms of Use were last updated on 29 January 2024.